You may return most new, undamaged items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
For faults and testing returns, please allow the normal shipping days from your location to Bendigo (Victoria) plus up to a further two weeks for testing. In most cases it'll be less than this but keep in mind it could take this long.
We'll notify you via e-mail of your refund once we've received and processed the returned item.
Orders will be sent within 24 hours of the payment clearing
At present we ship to Australia only.
DIYArcade.com is headquartered out of Bendigo, Victoria, Australia. we use Australia post standard delivery + tracking.
Shipping within Australia is a flat rate of $13.95, for orders below $250 !